The National Credit Union Administration is warning consumers about a telephone scam in which consumers are contacted by a caller claiming to work for NCUA and asking for personal and financial information.
The caller tells the consumer her or his credit card or debit card has been frozen or blocked. The caller then asks for the consumer’s Social Security number, account number, date of birth and home address to supposedly verify the information.
Consumers should not provide this or any other information to the caller.
NCUA would not request personal or financial information in this manner.
NCUA offers extensive information to help consumers identify frauds and scams at its Fraud Prevention Center.
Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. NCUA urges consumers also contact the three major credit bureaus—Equifax (866-349-5191), Experian (888-397-3742) and TransUnion (800-916-8800)—to request a fraud alert be placed on their credit reports.
NCUA supports credit unions and their members with financial literacy and consumer protection resources available without cost at MyCreditUnion.gov. NCUA also provides up-to-date financial education information on the agency’s YouTube channel, Facebook page and consumer Twitter feed.
NCUA is the independent federal agency created by the U.S. Congress to regulate, charter and supervise federal credit unions. With the backing of the full faith and credit of the U.S. Government, NCUA operates and manages the National Credit Union Share Insurance Fund, insuring the deposits of nearly 96 million account holders in all federal credit unions and the overwhelming majority of state-chartered credit unions.
Lost or Stolen Cards:
Credit 1-800-442-4757 or Debit 1-866-664-9364
Audio Teller: 1-888-921-9302
General Info: 817-921-9302 or Fax 817-927-8423
Routing Number: 311981931
Address: PO Box 6567, Fort Worth, TX 76115
© Copyright 2018 NRCS Federal Credit Union Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving NRCS Federal Credit Union's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of NRCS Federal Credit Union. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. NRCS Federal Credit Union assumes no liability for the content, information, security, policies or transactions provided by these other sites.